Driven with Purpose
Serving East Tennessee, One Ride at a Time
Purpose Ride is a locally owned and operated private transportation service serving Knoxville and surrounding East Tennessee communities.
Founded by Steve Casteel, Purpose Ride combines personal service with extensive driving experience. With more than 1,700 completed trips across Uber, Lyft, and Purpose Ride, Steve understands the importance of providing dependable, comfortable transportation.
Our commitment is simple: Treat every passenger with kindness, dignity, and respect while providing a transportation experience they can trust.
More than a ride. Driven with Purpose.
1,704 Completed Trips
Driving experience across Uber, Lyft, and Purpose Ride. Providing reliable, comfortable transportation throughout East Tennessee.
A perfect 5.00-star rating across the most recent 500 Uber rider ratings, with no ratings below five stars. A record of consistent customer satisfaction.
All 100 ratings in Steve's most recent Lyft rating history are five stars, with no lower ratings. This reflects a consistent commitment to excellent customer service.
An Uber driving-behavior score of 99 out of 100, measuring smooth braking, controlled acceleration, gentle turning, speed-limit compliance, and phone handling while driving.
Driver statistics as of October 21, 2026. Uber and Lyft ratings reflect separate rating histories. Purpose Ride is independently owned and operated and is not affiliated with or endorsed by Uber or Lyft.
At Purpose Ride, you're more than a passenger. You'll communicate directly with your driver and receive personal attention, courtesy, and respect throughout your journey.
Arrange transportation in advance for airport trips, work, appointments, or personal travel. Each reservation is reviewed and confirmed directly so you can plan with confidence.
Know your fare before your ride. We provide clear quotes without surprise surge pricing, along with convenient payment options.
We believe reliable transportation can change lives. From helping people get to work to assisting those facing transportation challenges, our goal is to serve our community with compassion and dignity.
At Purpose Ride, we believe reliable transportation can make a meaningful difference in someone’s life.
Getting to work, attending a medical appointment, or participating in a recovery program shouldn’t be impossible simply because someone lacks dependable transportation.
Our commitment goes beyond providing private rides.
Through community involvement, including volunteer service with Knox Haven, we seek opportunities to help individuals and families facing difficult circumstances.
Our mission is rooted in faith and a desire to demonstrate the love of Jesus through kindness, compassion, and service to others.
Everyone is welcome at Purpose Ride. Every passenger deserves dignity,
respect, and a helping hand.
More than a ride. Driven with Purpose.
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